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  #471  
Old 04-27-2016, 03:41 PM
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waterlilybarb waterlilybarb is offline
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Originally Posted by jerelo View Post
I just lost 5 mg on air which did not play. Tried it twice. Please credit to jerelo and update, thanks.
You might want to try again. I just checked it and it's working fine. Please read post #1 of this thread. There are helpful tips there, as well as instructions on how to seek reimbursement. You will not receive reimbursement by simply posting in this thread.
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  #472  
Old 05-01-2016, 04:23 PM
runnercc12 runnercc12 is offline
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Default Deadpool error

I was about halfway through Deadpool when it came up with "Error loading media: File could not be played" I tried to reload and leave and attempt to start again several times with not luck. Im not sure what the issue is but hopefully it is something that can be fixed easily. Thank you.
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  #473  
Old 05-01-2016, 04:46 PM
johnwarren3 johnwarren3 is offline
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Misconduct froze at 1:31 and repeated attempts to restart the original or start over were in vain.
Please credit back to my account
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  #474  
Old 05-01-2016, 07:41 PM
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waterlilybarb waterlilybarb is offline
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Quote:
Originally Posted by runnercc12 View Post
I was about halfway through Deadpool when it came up with "Error loading media: File could not be played" I tried to reload and leave and attempt to start again several times with not luck. Im not sure what the issue is but hopefully it is something that can be fixed easily. Thank you.
Quote:
Originally Posted by johnwarren3 View Post
Misconduct froze at 1:31 and repeated attempts to restart the original or start over were in vain.
Please credit back to my account
I'm sorry that you both experienced problems with viewing. I don't doubt that either of you had issues, but I was unable to replicate either error and both videos seem to running fine. In order to be reimbursed for lost MG, you need to request it by sending a PM to our Admin, etworm.

If you haven't already, please check out the first post of this thread for some helpful hints, as well as for what information to supply when reporting an error, because the more specific the information is, the easier it is for someone to check it. Thank you.
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  #475  
Old 05-02-2016, 01:27 PM
seb890 seb890 is offline
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Cool

Hi,

I am posting about the movie "Special Correspondents".

This is not the good movie. You published "La Corrispondenza" instead.

I will ask for refund.
Thanks

Sébastien
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  #476  
Old 05-02-2016, 05:20 PM
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waterlilybarb waterlilybarb is offline
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Originally Posted by seb890 View Post
Hi,

I am posting about the movie "Special Correspondents".

This is not the good movie. You published "La Corrispondenza" instead.

I will ask for refund.
Thanks

Sébastien
Thank you for reporting the error. I have let Admin know that it is the wrong movie, and posted a note beneath the movie. If you haven't already, please send a PM to etworm to request reimbursement.
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Last edited by waterlilybarb; 05-02-2016 at 05:26 PM.
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  #477  
Old 05-06-2016, 01:24 PM
seb890 seb890 is offline
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Quote:
Originally Posted by waterlilybarb View Post
Thank you for reporting the error. I have let Admin know that it is the wrong movie, and posted a note beneath the movie. If you haven't already, please send a PM to etworm to request reimbursement.
I asked for a refund but didn't get anything, not even an answer.

It is pity you can't manage the refund directly from this thread considering you know who is who with the nickname.

Sébastien
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  #478  
Old 05-06-2016, 05:08 PM
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waterlilybarb waterlilybarb is offline
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I haven't heard from Admin either. Unfortunately, he is the only one who can credit the points back to people's accounts.
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  #479  
Old 05-23-2016, 01:59 AM
mbaker1 mbaker1 is offline
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Default 5th wave

I tried watching this movie last night but it wouldn't load, then again tonight. It wouldn't load tonight either, yet I have now been charged mg twice for this. Is it just me or are others having this issue?
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  #480  
Old 05-23-2016, 06:16 AM
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trulee trulee is offline
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Quote:
Originally Posted by mbaker1 View Post
I tried watching this movie last night but it wouldn't load, then again tonight. It wouldn't load tonight either, yet I have now been charged mg twice for this. Is it just me or are others having this issue?
The film loaded and is playing fine for me atm. Have you tried the tips shown here? If you are still unable to play the movie and need re-imbursement, please send a message to our admin etworm explaining the problem.
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