Error Reporting Thread

[waterlilybarb]

Originally Posted by dexter25

This movie is not working.

Thank you for reporting this error. I will send a PM to Admin about it. You can also request reimbursement for lost MG by sending a PM to etworm, as explained in post #1 of this thread.

[A1eT45]

Cronos

This movie is in Spanish, however it should warn you there are no subtitles so pointless if you don't speak spanish

[trulee]

Originally Posted by A1eT45

Cronos

This movie is in Spanish, however it should warn you there are no subtitles so pointless if you don't speak spanish

I have messaged admin to advise them of this fact and to see if they can source a copy with subtitles.

[vetten21]

The film freeze at 30 min. and 48 sec.
I want my gold back . ??????????????
Vetten 21

[waterlilybarb]

Originally Posted by vetten21

The film freeze at 30 min. and 48 sec.
I want my gold back . ??????????????
Vetten 21

Please read post #1, and try some of the suggestions in it. If none work, please follow the directions provided to seek reimbursement for lost MG.

[jim8107]

at 28:30, film stops, then audio continues but video jumps ahead about 1.5 hours. Using firefox, Windows 10, never had this problem with this film before, thanks.

[waterlilybarb]

Originally Posted by jim8107

at 28:30, film stops, then audio continues but video jumps ahead about 1.5 hours. Using firefox, Windows 10, never had this problem with this film before, thanks.

Hello. I have tested the movie in Firefox & Chrome on my Windows 7 laptop. It did stop right around the timestamp you provided in FF for me, but it worked fine in Chrome. I even checked random spots throughout the movie in Chrome to make sure the picture & sound were in sync. If you can try it in Chrome, hopefully you'll be able to finish watching it. I don't have access to a Windows 10 computer to test it on, so am not sure if that would make a difference. Either way, if you can check it within 24 hours from when you began, you should not be charged again.

[malkabene]

Hi, I watched movie Get on Up on 2/13 but the whole movie had asian (I cannot tell if Japanesse, Vietnamese, Kambodzian, Chinese - I DONT SPEAK THOUSE LANGUAGES) subtitles !!!

It was very disturbing!!!

Can you please comment on this?

Thank Malkabene

[malkabene]

Hi,
I tried to watch the movie yesterday, even tried today.

It gets frozen since beginning, and firstly it takes long time to start the movie, then it brokes down, i tried reloaded. Nothing!

Please get back to me, I want reimbursment for my MG.

Thank you,
Malkabe

[waterlilybarb]

Originally Posted by malkabene

Hi,
I tried to watch the movie yesterday, even tried today.

It gets frozen since beginning, and firstly it takes long time to start the movie, then it brokes down, i tried reloaded. Nothing!

Please get back to me, I want reimbursment for my MG.

Thank you,
Malkabe

Hello. Sorry I didn't see your posts earlier (was sick all day & not online). I'm on my tablet right now, so can't check the movies (I'll do that when I get up on Sunday), but please see post number #1 for instructions on seeking reimbursement. You'll need to send a PM to Admin for that.

If you see this before I post again, could you provide a few details please? What are you viewing on - a computer, Smart TV, etc? Which operating system - Windows, Mac, etc, and which version - ex: Windows 10? What browser are you using - Chrome, Firefox, etc? I find that switching browsers often fixes a loading and/or speed issue. I'll check back later, once I've had a chance to check out the titles you mentioned.